Car towed in Santa Ana?
Here’s how to get it back.
Call directly
Santa Ana Tow/Impound Info
Call for vehicle lookup and tow info.
Before you go
Documents: Valid ID, vehicle registration, and proof of insurance.
Payment: Credit/debit cards. Call ahead to confirm.
TimeLimit: Storage fees accrue daily. Retrieve as soon as possible.
Fees: |for the first hour or fraction thereof|$40 … EXHIBIT B-3 <br />AUTHORIZED TOWING A; />Stored Vehicle Release Fee (PD) <br />$95.00N/A <br />Class … $459.00 <br />$468.00; Fee (PD) <br />$95.00N/A <br
Parked in a private lot?
Check for tow-away signs at the location where your car was parked. Signs must display the tow company name and phone number.
Know your rights
CA CVC 22658 strictly regulates private property tows. Signs must be at every entrance. Tow company must release vehicle if you arrive before it leaves. Post-storage hearing available within 10 days.
Your towing rights in Santa Ana
California state law protects vehicle owners
🪧Signage Requirements
Signs must be at least 17x22 inches with 1-inch lettering. Must be posted at every entrance to the property. Signs must state 'Tow-Away Zone' and include the towing company phone number.
🚗Right to Retrieve
Owner can retrieve the vehicle before it leaves the property. Maximum drop fee (vehicle on the hook but not yet removed) cannot exceed 50% of the tow charge.
🏢Private Property Rules
Property owner must have a written agreement with the tow company. Vehicles cannot be towed within 1 hour of the owner posting new no-parking signs. Tow company must accept credit/debit cards.
📝How to File a Complaint
File complaints with the local police department or the California Bureau of Automotive Repair (BAR) at (800) 952-5210.
Source: CA Vehicle Code §22658
Parked somewhere else?