Car towed in Raleigh?
Here’s how to get it back.
Before you go
Documents: Valid ID, vehicle registration, and proof of insurance.
Payment: Cash, Credit/debit cards. Call ahead to confirm.
TimeLimit: Storage fees accrue daily. Retrieve as soon as possible.
Fees: Contact the impound lot for current fee schedule.
Parked in a private lot?
Check for tow-away signs at the location where your car was parked. Signs must display the tow company name and phone number.
Know your rights
North Carolina General Statutes regulate towing. Contact local police for complaints.
Your towing rights in Raleigh
North Carolina state law protects vehicle owners
🪧Signage Requirements
Signs must be no smaller than 24x24 inches, prominently displayed at all entrances, displaying the current name and current phone number of the towing and storage company. If individually owned/leased, spaces must be clearly marked with each lessee or owner's name.
🏢Private Property Rules
It is unlawful to park in a privately owned parking space without express permission when the lot is properly posted. The tower must notify the local law enforcement agency by calling the designated 10-digit phone number before moving the vehicle, providing: vehicle description, location towed from, storage location, and contact info for retrieval.
Source: GS §20-219.2, GS §20-219.20, GS §20-219.9 through §20-219.10
Parked somewhere else?